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Mission Statement

To bring out the athlete in everyone

CUSTOMER SERVICE

Our customer service is what sets us apart from other stores.  When you walk into our store, you know you're in a special place.  You are greeted by a warm and friendly staff member who is there to help you.  We are committed to making our customers happy.  We take the time to listen to our customers' needs and do our best to meet them.


TESTIMONIALS

"Tortoise and Hare Staff,

I just wanted to thank you for the great service you provided to one of my patients.  She was frustrated with the shoe buying process and you made it easy and worthwhile for her.

Thanks again,"

Heather DeLaney, PT
Physiotherapy Associates
Saline, MI

 

"Saline CC appreciates your effort and willingness to bring a great experience to our running community.  Tortoise and Hare continues to represent the cutting edge in fitness in the Ann Arbor area."

Susan Jones
Assistant Coach, Saline High School

 

"To the crew at Tortoise and Hare:

Your tactful approach to selling shoes by providing personal advice, technical knowledge, and most importantly allowing the customer to choose the shoe that feels best sets you apart.  You're the best shoe store in the country.

Your loyal patron,"

Paul McMullen
1996 Olympian
3-Time National Champ at the mile and 1500m